Here’s why airlines think Americans will fly less than anticipated to start the year


Full story

  • Delta Air Lines and American Airlines are among those cutting growth forecasts, citing economic uncertainty. Southwest and JetBlue joined them in adjusting targets.
  • Southwest also said it would drop its free checked bag policy after 54 years, sending its share price higher on the news.
  • Shares in other travel-related companies fell Tuesday after guidance from airlines.

Full Story

Some of America’s largest airlines cut growth expectations on Tuesday, March 11, due to economic uncertainty. Meanwhile, another ended a longstanding policy, which was a favorite with customers.

Delta Air Lines and American Airlines are among those pulling back on forecasts as talks of a recession heat up.

Why airlines think they’ll make less than expected

American Airlines initially expected growth of roughly 3%-5% for the first quarter of 2025. The company now expects first-quarter revenue to be flat or down compared to a year ago.

“The revenue environment has been weaker than initially expected due to the impact of Flight 5342 and softness in the domestic leisure segment, primarily in March,” the company said in a filing with the Securities and Exchange Commission Tuesday.

Sixty-seven people died after an Army-operated Black Hawk helicopter collided with American Airlines Flight 5342 in January. The crash happened as the plane was trying to land at Ronald Reagan Washington National Airport in Arlington, Virginia.

Then, in February, a Delta flight flipped over while landing in Toronto, injuring 21 passengers. Delta Air Lines CEO Ed Bastian told CNBC both events hurt business.

“These events somewhat exacerbated the impact on us,” Bastian said. “So it’s not just corporate and consumer. It was also a question about safety in our industry.”

Delta is still expecting growth, but much smaller than initial forecasts. In January, it projected 7%-9% revenue growth but cut that forecast to 3%-4% on Monday, March 10.

“The first quarter is always the seasonally most difficult quarter of the year for our industry, and historically somewhat tough to project,” Bastian said Monday. “You couple that with the fact that we entered the quarter with high growth expectations. We finished the year strong. We were up in the fourth quarter [by a] meaningful amount; we anticipated an 8% growth rate. In terms of top line, we’re going to come in at a 4% growth rate, so it has not gone backward, but it’s not growing as fast as we were anticipating.”

Consumer confidence fell in February

Delta specifically cited the “recent reduction in consumer and corporate confidence” in an SEC filing announcing the revision.

The Conference Board’s Consumer Confidence survey took its biggest monthly dive since August 2021 in February.

“Average 12-month inflation expectations surged from 5.2% to 6% in February,” Conference Board Senior Economist for Global Indicators Stephanie Guichard wrote in the report. “This increase likely reflected a mix of factors, including sticky inflation but also the recent jump in prices of key household staples like eggs and the expected impact of tariffs.”

“There was a sharp increase in the mentions of trade and tariffs, back to a level unseen since 2019,” Guichard added. “Most notably, comments on the current Administration and its policies dominated the responses.”

JetBlue and Southwest also followed the trend of downward revisions Tuesday morning.

Southwest shocks with no more free bags

Southwest announced it would end its free baggage policy after 54 years. Starting May 28, only Southwest’s Rapid Rewards A-List Preferred members and those who book business select seats will get two free checked bags. Regular A-List members and Southwest credit card holders will get one checked bag.

While social media reaction to the policy change has been less than favorable, it’s going over well with investors. The company said the move will help Southwest return to the level of profitability shareholders expect. Southwest ended the trading day Tuesday up more than 8%.

Meanwhile, Delta and American’s stock tumbled Tuesday. The downward adjustments by airlines are also taking a toll on the travel industry. Shares of Disney, Airbnb and Marriott all lost between 4-5% Tuesday.

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Bias comparison

  • Media outlets on the left emphasize the abrupt end of Southwest's traditional free baggage policy, highlighting a significant policy shift amid customer dissatisfaction.
  • Media outlets in the center frame the change as a response to profitability pressures and includes details about employee layoffs, bringing a financial concision to the decision.
  • Media outlets on the right underscore the pressure from Elliott Investment Management and discusses potential revenue versus market share loss, thus deepening the financial stakes of the decision.

Media landscape

Click on bars to see headlines

198 total sources

Key points from the Left

  • Southwest Airlines announced it will start charging passengers to check bags for the first time.
  • This fee begins on May 28, 2025, just before the summer travel season, and only select passengers will get free checked bags.
  • Only elite Rapid Rewards A-List Preferred members and Business Select fare passengers will receive two free checked bags.
  • CEO Bob Jordan previously claimed that bags would continue to fly without charge, indicating a significant policy shift.

Report an issue with this summary

Key points from the Center

  • Southwest Airlines announced it will start charging for checked bags, moving away from a long-standing free policy.
  • The new fee will impact customers who are not part of their Rapid Rewards loyalty program, have not purchased business class tickets, or do not hold the airline's credit card.
  • This change follows Southwest's struggle with profitability and recent job cuts, including 1,750 layoffs, marking significant operational shifts.
  • CEO Bob Jordan stated there are "tremendous opportunities" for Southwest to meet customer needs and improve profitability.

Report an issue with this summary

Key points from the Right

  • Southwest Airlines will start charging customers for checked bags for tickets purchased on or after May 28, abandoning a long-standing free baggage policy that executives had defended just last fall.
  • Elliott Investment Management pressured Southwest to make changes, resulting in several board seats and significant shifts like cutting 15% of corporate roles to cut costs.
  • Southwest estimates that charging for bags could generate $1 billion to $1.5 billion in revenue but may lead to a loss of $1.8 billion in market share.
  • Customer reactions to the news have been negative, as many chose Southwest for its free luggage policy, and CEO Bob Jordan emphasized the need to meet customer needs while maintaining competitiveness in the current economy.

Report an issue with this summary

Other (sources without bias rating):

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Full story

  • Delta Air Lines and American Airlines are among those cutting growth forecasts, citing economic uncertainty. Southwest and JetBlue joined them in adjusting targets.
  • Southwest also said it would drop its free checked bag policy after 54 years, sending its share price higher on the news.
  • Shares in other travel-related companies fell Tuesday after guidance from airlines.

Full Story

Some of America’s largest airlines cut growth expectations on Tuesday, March 11, due to economic uncertainty. Meanwhile, another ended a longstanding policy, which was a favorite with customers.

Delta Air Lines and American Airlines are among those pulling back on forecasts as talks of a recession heat up.

Why airlines think they’ll make less than expected

American Airlines initially expected growth of roughly 3%-5% for the first quarter of 2025. The company now expects first-quarter revenue to be flat or down compared to a year ago.

“The revenue environment has been weaker than initially expected due to the impact of Flight 5342 and softness in the domestic leisure segment, primarily in March,” the company said in a filing with the Securities and Exchange Commission Tuesday.

Sixty-seven people died after an Army-operated Black Hawk helicopter collided with American Airlines Flight 5342 in January. The crash happened as the plane was trying to land at Ronald Reagan Washington National Airport in Arlington, Virginia.

Then, in February, a Delta flight flipped over while landing in Toronto, injuring 21 passengers. Delta Air Lines CEO Ed Bastian told CNBC both events hurt business.

“These events somewhat exacerbated the impact on us,” Bastian said. “So it’s not just corporate and consumer. It was also a question about safety in our industry.”

Delta is still expecting growth, but much smaller than initial forecasts. In January, it projected 7%-9% revenue growth but cut that forecast to 3%-4% on Monday, March 10.

“The first quarter is always the seasonally most difficult quarter of the year for our industry, and historically somewhat tough to project,” Bastian said Monday. “You couple that with the fact that we entered the quarter with high growth expectations. We finished the year strong. We were up in the fourth quarter [by a] meaningful amount; we anticipated an 8% growth rate. In terms of top line, we’re going to come in at a 4% growth rate, so it has not gone backward, but it’s not growing as fast as we were anticipating.”

Consumer confidence fell in February

Delta specifically cited the “recent reduction in consumer and corporate confidence” in an SEC filing announcing the revision.

The Conference Board’s Consumer Confidence survey took its biggest monthly dive since August 2021 in February.

“Average 12-month inflation expectations surged from 5.2% to 6% in February,” Conference Board Senior Economist for Global Indicators Stephanie Guichard wrote in the report. “This increase likely reflected a mix of factors, including sticky inflation but also the recent jump in prices of key household staples like eggs and the expected impact of tariffs.”

“There was a sharp increase in the mentions of trade and tariffs, back to a level unseen since 2019,” Guichard added. “Most notably, comments on the current Administration and its policies dominated the responses.”

JetBlue and Southwest also followed the trend of downward revisions Tuesday morning.

Southwest shocks with no more free bags

Southwest announced it would end its free baggage policy after 54 years. Starting May 28, only Southwest’s Rapid Rewards A-List Preferred members and those who book business select seats will get two free checked bags. Regular A-List members and Southwest credit card holders will get one checked bag.

While social media reaction to the policy change has been less than favorable, it’s going over well with investors. The company said the move will help Southwest return to the level of profitability shareholders expect. Southwest ended the trading day Tuesday up more than 8%.

Meanwhile, Delta and American’s stock tumbled Tuesday. The downward adjustments by airlines are also taking a toll on the travel industry. Shares of Disney, Airbnb and Marriott all lost between 4-5% Tuesday.

Tags: , , , , , , , ,

Bias comparison

  • Media outlets on the left emphasize the abrupt end of Southwest's traditional free baggage policy, highlighting a significant policy shift amid customer dissatisfaction.
  • Media outlets in the center frame the change as a response to profitability pressures and includes details about employee layoffs, bringing a financial concision to the decision.
  • Media outlets on the right underscore the pressure from Elliott Investment Management and discusses potential revenue versus market share loss, thus deepening the financial stakes of the decision.

Media landscape

Click on bars to see headlines

198 total sources

Key points from the Left

  • Southwest Airlines announced it will start charging passengers to check bags for the first time.
  • This fee begins on May 28, 2025, just before the summer travel season, and only select passengers will get free checked bags.
  • Only elite Rapid Rewards A-List Preferred members and Business Select fare passengers will receive two free checked bags.
  • CEO Bob Jordan previously claimed that bags would continue to fly without charge, indicating a significant policy shift.

Report an issue with this summary

Key points from the Center

  • Southwest Airlines announced it will start charging for checked bags, moving away from a long-standing free policy.
  • The new fee will impact customers who are not part of their Rapid Rewards loyalty program, have not purchased business class tickets, or do not hold the airline's credit card.
  • This change follows Southwest's struggle with profitability and recent job cuts, including 1,750 layoffs, marking significant operational shifts.
  • CEO Bob Jordan stated there are "tremendous opportunities" for Southwest to meet customer needs and improve profitability.

Report an issue with this summary

Key points from the Right

  • Southwest Airlines will start charging customers for checked bags for tickets purchased on or after May 28, abandoning a long-standing free baggage policy that executives had defended just last fall.
  • Elliott Investment Management pressured Southwest to make changes, resulting in several board seats and significant shifts like cutting 15% of corporate roles to cut costs.
  • Southwest estimates that charging for bags could generate $1 billion to $1.5 billion in revenue but may lead to a loss of $1.8 billion in market share.
  • Customer reactions to the news have been negative, as many chose Southwest for its free luggage policy, and CEO Bob Jordan emphasized the need to meet customer needs while maintaining competitiveness in the current economy.

Report an issue with this summary

Other (sources without bias rating):

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