FTC bans ‘bait-and-switch’ junk fees in hotels, rentals, ticket sales
By Simone Del Rosario (Business Correspondent), Brent Jabbour (Senior Producer), Emma Stoltzfus (Video Editor)
The Federal Trade Commission passed a rule Tuesday, Dec. 17, that will stop “bait-and-switch” tactics when buying concert tickets or booking hotel rooms and other short-term rentals. The new rule may be the final shot in the Biden administration’s fight against junk fees across industries.
Media Landscape
See who else is reporting on this story and which side of the political spectrum they lean. To read other sources, click on the plus signs below. Learn more about this dataBias Distribution
Left
The Government Is Finally Cracking Down On Those Sneaky ‘Service’ Fees
Click to see story on HuffPostFTC Cracks Down on Hidden Concert-Ticket Fees
Click to see story on RollingStoneLina Khan’s FTC Drops the Ban Hammer on Junk Fees
Click to see story on GizmodoFTC’s Lina Khan Changes Everything With Ban on Hidden Junk Fees
Click to see story on The New RepublicA New Federal Rule Bans Hidden ‘Junk Fees’ For Concert Tickets
Click to see story on UproxxEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on abc NewsHidden ticket fees and vacation rental charges will be banned in America
Click to see story on CNNNew federal rule bans “junk fees” on hotels and live event tickets
Click to see story on CBS NewsConcert Ticket Junk Fees Must Be Disclosed Upfront, FTC Rules
Click to see story on VarietyFTC announces final rule banning junk fees on tickets and hotels
Click to see story on NBC NewsThe FTC is officially banning hidden junk fees from hotel and ticket prices
Click to see story on The VergeFTC bans hidden junk fees on tickets and short-term lodging purchases
Click to see story on EngadgetEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on WCSHStatement from President Joe Biden on the FTC Banning Hidden Junk Fees
Click to see story on The White HouseHidden ticket fees and vacation rental charges banned in America
Click to see story on KRDOHidden ticket fees and vacation rental charges banned in America
Click to see story on KVIAFTC bans junk ticket, hotel fees
Click to see story on The HillFTC bans hidden fees for hotels, live events
Click to see story on Las Vegas Review-JournalEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on Pioneer PressConcert promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on KOB 4FTC bans hidden junk fees in short-term lodging, live-event ticket prices
Click to see story on TechCrunchThe only FTC commissioner who didn’t vote to crack down on junk fees just so happens to be Trump’s pick to lead the FTC
Click to see story on FortuneFTC bans junk ticket, hotel fees
Click to see story on WCBDConcert promoters, hotels, others soon will have to disclose extra fees up front
Click to see story on NY1New FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on WFAA 8abcFTC bans junk ticket, hotel fees
Click to see story on BRPROUDEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on WKYCNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on WLTXFTC bans junk ticket, hotel fees
Click to see story on KHON2New FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on WBIRNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on Krem2 NewsHidden ticket fees and vacation rental charges banned in America
Click to see story on KMIZHidden ticket fees and vacation rental charges banned in America
Click to see story on KIONFTC bans junk ticket, hotel fees
Click to see story on WATEBiden’s FTC is banning ‘junk fees’ for hotels and concert tickets
Click to see story on QuartzEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on KYMAFTC bans junk fees used by ticket sellers and hotel chains
Click to see story on WTRFNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on Fort Smith/Fayetteville NewsNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on KYTXFTC bans junk ticket, hotel fees
Click to see story on PHL17FTC bans junk ticket, hotel fees
Click to see story on WNTZ FOX 48Concert Promoters, Hotels and Lodging Sites Soon Will Have to Disclose Extra Fees up Front
Click to see story on VINnewsFTC cracks down on hotel junk fees
Click to see story on hoteldive.comRight
Untracked Bias
The US FTC issues long-awaited rules requiring companies to display the full price of hotels, concert tickets, and more up front, rather than hiding “junk fees”
Click to see story on TechmemeConcert promoters, hotels and lodging sites soon will have to disclose extra fees up front – The Morning Sun
Click to see story on Morning SunNew FTC rules will end those sneaky fees for hotel rooms and concert tickets
Click to see story on Android AuthorityNew federal rule bans
Click to see story on PressNewsAgencyFTC Targets ‘Junk Fees’ in Event Ticketing and Lodging Sectors
Click to see story on PYMNTS.comFTC Issues Final Rule on Junk Fees
Click to see story on SkiftFTC Announces Final Rule to Ban “Junk Fees” in Ticketing & Lodging Industries Hopefully Cable TV is Next
Click to see story on Cord Cutters NewsNew FTC Rules Finally Declare War On Resort Fees: Will Hotels And Airbnb End the Scam? – View from the Wing
Click to see story on View from the WingLive Nation Entertainment Supports FTC’s Push On All-In Pricing
Click to see story on Live Nation EntertainmentUS Consumer Protection: Ticket sellers and hoteliers must list all costs along with the price
Click to see story on n1info.rsThe FTC is officially banning hidden junk fees from hotel and ticket prices
Click to see story on technewstube.comWhat Trump’s FTC picks mean for biopharma dealmaking and PBMs
Click to see story on Endpoints NewsNew federal rule bans ‘junk fees’ on hotels, live-event tickets – The Pulse of NH
Click to see story on thepulseofnh.comAccording to the FTC, “the Junk Fees Rule requires that businesses clearly and conspicuously disclose the true total price inclusive of all mandatory fees whenever they offer, display, or advertise any price of live-event tickets or short-term lodging.”
The U.S. Chamber of Commerce came out against the rule earlier this year.
The rule is “nothing more than an attempt to micromanage businesses’ pricing structures, often undermining businesses’ ability to give consumers options at different price points,” the group said in February. “To be clear, the U.S. Chamber supports efforts to enhance price transparency … However, the FTC’s proposed rule severely misses the mark.”
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“The proposal would make sure that corporations cannot lure people in with an artificially low price, but then when it’s time to make the purchase, add all sorts of mystery fees that significantly raise the overall cost,” FTC Chair Lina Khan said in April.
But the U.S. Chamber said the FTC’s proposal undermines American free enterprise by replacing “consumers’ ability to pick winners and losers in the marketplace.”
Straight Arrow News reached out to the U.S. Chamber of Commerce for a statement now that the rule has been finalized.
The FTC has had some industry allies, including the ticket sale giant Live Nation Entertainment.
“We’ve led the industry by adopting all-in pricing at all Live Nation venues and festivals and applaud the FTC’s industry-wide mandate so fans will now be able to see the total price of a ticket right upfront no matter where they go to see a show or buy a ticket,” Live Nation told Straight Arrow News in an email.
“We’re pleased to see the FTC mandate the necessary changes to make ticket-buying more transparent for fans so the first price they see is the price they pay,” Ticketmaster added.
Live Nation Entertainment may be in the FTC’s corner on this issue, but it is still facing legal action from the country’s other antitrust enforcer, the Department of Justice, which has accused it of having a monopoly over ticket sales. Live Nation and Ticketmaster merged into Live Nation Entertainment in 2010.
One of the biggest names in short-term rentals is also on board with the FTC rule change. Airbnb implemented a “total price display” on its search results two years ago.
Straight Arrow News also reached out to the American Hotel and Lodging Association for a comment on the new rule but had not heard back at the time of publishing.
This final rule comes in the final weeks of President Joe Biden’s term. He made hidden fees a central point of his administration’s agenda and even used his 2023 State of the Union address to talk about the issue.
“My administration is also taking on junk fees, those hidden surcharges too many companies use to make you pay more,” Biden said in the national address. “We’re making airlines show you the full ticket price up front [and] refund your money if your flight is canceled or delayed; we’ve reduced exorbitant bank overdrafts by saving consumers more than $1 billion [per] year; we’re cutting credit card late fees by 75% from $30 to $8. Junk fees may not matter to the very wealthy, but they matter to most other folks in homes like the one I grew up in, like many of you did. They add up to hundreds of dollars a month.”
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It’s unclear what fate the rule will face as President-elect Donald Trump enters the White House next month. The commission passed the rule by a 4-to-1 vote. The only dissenting vote is Commissioner Andrew Ferguson, whom Trump has named to be the next FTC chair.
He wrote that his dissent has “nothing to do with the merits of the Final Rule.”
“I dissent only on the ground that the time for rulemaking by the Biden-Harris FTC is over,” Ferguson said. “This lame-duck Commission should give its regulatory pen a much-needed rest, focus on routine law-enforcement, and prepare for an orderly transition.”
[Simone Del Rosario]
The Federal Trade Commission says gone are the days of ‘bait-and-switch’ when buying a concert ticket or booking a hotel or rental.
Lina Khan:
“Junk fees cost Americans over $90 billion a year, money that corporations are extracting from Americans just because they can these junk fees function as an invisible tax that inflates prices across the economy.”
Simone Del Rosario:
The FTC announced a rule Tuesday that bans junk fees in the industries.
You’ve seen it before … you think you know the nightly rate or ticket price, only to find a much higher total from fees once you hit checkout.
According to the FTC, “the Junk Fees Rule requires that businesses clearly and conspicuously disclose the true total price inclusive of all mandatory fees whenever they offer, display, or advertise any price of live-event tickets or short-term lodging.”
The U.S. Chamber of Commerce came out against the rule this year. The group said in February it’s “nothing more than an attempt to micromanage businesses’ pricing structures, often undermining businesses’ ability to give consumers options at different price points.” They said, “To be clear, the U.S. Chamber supports efforts to enhance price transparency … However, the FTC’s proposed rule severely misses the mark.”
Lina Khan:
The proposal would make sure that corporations cannot lure people in with an artificially low price, but then when it’s time to make the purchase, add all sorts of mystery fees that significantly raise the overall cost.
Simone Del Rosario:
While the U.S. Chamber said, “the FTC will replace consumers’ ability to pick winners and losers in the marketplace, undermining American free enterprise.”
The live-event ticketing space is welcoming the rule. In a statement to Straight Arrow News, Live Nation said, “We’ve led the industry by adopting all-in pricing at all Live Nation venues and festivals and applaud the FTC’s industry-wide mandate so fans will now be able to see the total price of a ticket right upfront no matter where they go to see a show or buy a ticket.”
Ticketmaster said it is “pleased to see the FTC mandate the necessary changes to make ticket-buying more transparent for fans so the first price they see is the price they pay.”
Live Nation Entertainment may be in the FTC’s corner on this one, but it’s still being sued by the country’s other antitrust enforcer, the Department of Justice, which has accused it of having a monopoly over ticket sales. Live Nation and Ticketmaster merged in 2010.
But back to junk fees. Airbnb is also on board with the change, having implemented a “total price display” on its search results for about two years. We’ve also reached out to the American Hotel & Lodging Association for their thoughts on the new rule but have yet to receive a response. We’ll add it to the text of the article at SAN.com if we hear from them.
This final rule comes in the final weeks of President Joe Biden’s term. He made hidden fees a central point to his administration’s agenda, and even used his 2023 State of the Union address to talk about the issue.
President Joe Biden:
My administration is also taking on junk fees, those hidden surcharges too many companies use to make you pay more. For example, we’re making airlines show you the full ticket price up front refund your money if your flight is canceled or delayed. We’ve reduced exorbitant bank overdrafts by saving consumers more than $1 billion a year, we’re cutting credit card late fees by 75% from $30 to $8 look, junk. Fees may not matter to very wealthy, but they matter to most other folks in homes like the one I grew up in, like many of you did, they add up to hundreds of dollars a month.
Simone Del Rosario:
With President-elect Donald Trump entering the White House next month, it’s unclear what will happen to this new junk fee rule. The commission passed the rule by a 4 to 1 vote. The only dissenting vote is Commissioner Andrew Ferguson, whom Trump has named to be the next FTC chair.
He wrote that his dissent has “nothing to do with the merits of the Final Rule” … saying, “I dissent only on the ground that the time for rulemaking by the Biden-Harris FTC is over” … adding, “This lame-duck Commission should give its regulatory pen a much-needed rest, focus on routine law-enforcement, and prepare for an orderly transition.”
For Straight Arrow News, I’m Simone Del Rosario
Media Landscape
See who else is reporting on this story and which side of the political spectrum they lean. To read other sources, click on the plus signs below. Learn more about this dataBias Distribution
Left
The Government Is Finally Cracking Down On Those Sneaky ‘Service’ Fees
Click to see story on HuffPostFTC Cracks Down on Hidden Concert-Ticket Fees
Click to see story on RollingStoneLina Khan’s FTC Drops the Ban Hammer on Junk Fees
Click to see story on GizmodoFTC’s Lina Khan Changes Everything With Ban on Hidden Junk Fees
Click to see story on The New RepublicA New Federal Rule Bans Hidden ‘Junk Fees’ For Concert Tickets
Click to see story on UproxxEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on abc NewsHidden ticket fees and vacation rental charges will be banned in America
Click to see story on CNNNew federal rule bans “junk fees” on hotels and live event tickets
Click to see story on CBS NewsConcert Ticket Junk Fees Must Be Disclosed Upfront, FTC Rules
Click to see story on VarietyFTC announces final rule banning junk fees on tickets and hotels
Click to see story on NBC NewsThe FTC is officially banning hidden junk fees from hotel and ticket prices
Click to see story on The VergeFTC bans hidden junk fees on tickets and short-term lodging purchases
Click to see story on EngadgetEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on WCSHStatement from President Joe Biden on the FTC Banning Hidden Junk Fees
Click to see story on The White HouseHidden ticket fees and vacation rental charges banned in America
Click to see story on KRDOHidden ticket fees and vacation rental charges banned in America
Click to see story on KVIAFTC bans junk ticket, hotel fees
Click to see story on The HillFTC bans hidden fees for hotels, live events
Click to see story on Las Vegas Review-JournalEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on Pioneer PressConcert promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on KOB 4FTC bans hidden junk fees in short-term lodging, live-event ticket prices
Click to see story on TechCrunchThe only FTC commissioner who didn’t vote to crack down on junk fees just so happens to be Trump’s pick to lead the FTC
Click to see story on FortuneFTC bans junk ticket, hotel fees
Click to see story on WCBDConcert promoters, hotels, others soon will have to disclose extra fees up front
Click to see story on NY1New FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on WFAA 8abcFTC bans junk ticket, hotel fees
Click to see story on BRPROUDEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on WKYCNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on WLTXFTC bans junk ticket, hotel fees
Click to see story on KHON2New FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on WBIRNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on Krem2 NewsHidden ticket fees and vacation rental charges banned in America
Click to see story on KMIZHidden ticket fees and vacation rental charges banned in America
Click to see story on KIONFTC bans junk ticket, hotel fees
Click to see story on WATEBiden’s FTC is banning ‘junk fees’ for hotels and concert tickets
Click to see story on QuartzEvent promoters, hotels and lodging sites soon will have to disclose extra fees up front
Click to see story on KYMAFTC bans junk fees used by ticket sellers and hotel chains
Click to see story on WTRFNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on Fort Smith/Fayetteville NewsNew FTC rule targets ‘junk fees’ in travel and event pricing
Click to see story on KYTXFTC bans junk ticket, hotel fees
Click to see story on PHL17FTC bans junk ticket, hotel fees
Click to see story on WNTZ FOX 48Concert Promoters, Hotels and Lodging Sites Soon Will Have to Disclose Extra Fees up Front
Click to see story on VINnewsFTC cracks down on hotel junk fees
Click to see story on hoteldive.comRight
Untracked Bias
The US FTC issues long-awaited rules requiring companies to display the full price of hotels, concert tickets, and more up front, rather than hiding “junk fees”
Click to see story on TechmemeConcert promoters, hotels and lodging sites soon will have to disclose extra fees up front – The Morning Sun
Click to see story on Morning SunNew FTC rules will end those sneaky fees for hotel rooms and concert tickets
Click to see story on Android AuthorityNew federal rule bans
Click to see story on PressNewsAgencyFTC Targets ‘Junk Fees’ in Event Ticketing and Lodging Sectors
Click to see story on PYMNTS.comFTC Issues Final Rule on Junk Fees
Click to see story on SkiftFTC Announces Final Rule to Ban “Junk Fees” in Ticketing & Lodging Industries Hopefully Cable TV is Next
Click to see story on Cord Cutters NewsNew FTC Rules Finally Declare War On Resort Fees: Will Hotels And Airbnb End the Scam? – View from the Wing
Click to see story on View from the WingLive Nation Entertainment Supports FTC’s Push On All-In Pricing
Click to see story on Live Nation EntertainmentUS Consumer Protection: Ticket sellers and hoteliers must list all costs along with the price
Click to see story on n1info.rsThe FTC is officially banning hidden junk fees from hotel and ticket prices
Click to see story on technewstube.comWhat Trump’s FTC picks mean for biopharma dealmaking and PBMs
Click to see story on Endpoints NewsNew federal rule bans ‘junk fees’ on hotels, live-event tickets – The Pulse of NH
Click to see story on thepulseofnh.comStraight to your inbox.
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